1. Where are EASYQLING products made?
All of our products are thoughtfully crafted in China, blending modern fragrance design with traditional craftsmanship. From scent formulation to packaging, we ensure every detail reflects our commitment to quality and beauty.
2. What types of products do you offer?
We specialize in scented candles, reed diffusers, and flameless fragrance products, designed to elevate everyday life through elegant aroma and minimalist aesthetics.
3. Are your products safe for homes with pets or children?
Yes. We use phthalate-free fragrance oils and natural soy wax, ensuring our products are safe, clean-burning, and gentle for most home environments. Still, please keep candles out of reach of children and pets.
4. What makes EASYQLING different?
EASYQLING is inspired by the philosophy of calm living and sensory balance. Each product harmonizes Eastern aesthetics and modern simplicity, transforming fragrance into an art of mindful living.
5. Do you offer international shipping?
Yes, we ship worldwide. Delivery times may vary by region, but we strive to ensure every order arrives safely and beautifully packaged.
6. What if my order arrives damaged?
We carefully pack each product, but if something arrives damaged, please email us with photos at support@easyqling.com within 48 hours of delivery, and we’ll make it right.
7. Can I modify or cancel my order?
Please contact support@easyqling.com within 24 hours of placing your order. We’ll do our best to accommodate your request before your package ships.
8. How should I care for my candles and diffusers?
Trim candle wicks to ¼ inch before each use for an even, clean burn. For diffusers, flip the reeds every few days to refresh the fragrance. Store in a cool, dry place away from direct sunlight.
9. How long do your fragrances last?
Our scented candles burn approximately 35–45 hours, while reed diffusers provide up to 2–3 months of continuous aroma, depending on room size and ventilation.
10. I’m an influencer or retailer. How can I collaborate with EASYQLING?
We love partnering with creators and retailers who share our passion for fragrance and design. Reach out to us at collab@easyqling.com to explore collaboration opportunities.